Connect
Prebuilt connectors to POS, ERP, e-commerce, marketplaces, accounting, email and WhatsApp, with incremental sync.
- Why it's hard to copy
- The long tail of Italian retail systems. Each connector is weeks of work.
FYND Platform - FYND: the retail operating layer under every Smalldata agent.
Connects your systems, understands retail, catches what's wrong, acts with your approval, and proves every euro.
Detect & Predict
What's wrong, what's coming, what the market is doing.
Under every agent
Agent Runtime · Value Ledger · Trust layer
What generic platforms leave out - The plumbing is the easy part.
A data platform and an orchestration layer give you plumbing. FYND adds what the plumbing lacks:
- 01 A retail data model that already understands seasons, sizes and suppliers.
- 02 Italian compliance built in.
- 03 Tuned retail playbooks.
- 04 A Value Ledger that turns agent output into a measured, billable outcome.
Ten capabilities - Five layers, ten capabilities.
01
Connect
Your systems and documents come in.
Document Intelligence
Reads invoices, DDT, supplier price lists, catalogs and emails into structured records.
- Why it's hard to copy
- Accuracy on messy Italian supplier documents, built on real volume.
02
Understand
One retail data model, with Italian rules built in.
Retail Graph
One data model for SKU, variant, store, stock, customer, supplier, order and transaction, with identity and SKU matching across systems.
- Why it's hard to copy
- Retail semantics (sizes, colours, seasons, frames and lenses) that generic data platforms lack.
Italia Compliance Pack
SDI/FatturaPA, corrispettivi, DDT and GDPR handled natively.
- Why it's hard to copy
- Local regulation that generic platforms have no reason to build for SMBs.
- Powers 3 agents
03
Detect & Predict
What's wrong, what's coming, what the market is doing.
Sentinel
Detects anomalies and signals across stock, price, sales, cash and data feeds.
- Why it's hard to copy
- Thresholds tuned per vertical. A low false-alarm rate is what earns the owner's trust.
Forecast & Optimize
Demand forecasts, reorder points, markdown and price-elasticity models, and allocation.
- Why it's hard to copy
- Needs SKU-level history plus seasonality, for small and sparse catalogs.
Market Watch
External signals: competitor and marketplace prices, reviews, carrier tracking and local events.
- Why it's hard to copy
- Data collection, and matching rival SKUs to your own.
- Powers 3 agents
04
Decide & Act
Recommended actions, your approval, safe write-back.
Decide & Approve
Turns signals into recommended actions inside guardrails (margin floors, spend caps). One-tap approval on mobile or WhatsApp.
- Why it's hard to copy
- The owner experience and the trust model. Autonomy rises as accuracy is proven.
Act & Engage
Writes back to your systems (purchase orders, prices, postings, queued payments) and talks to customers and suppliers on their own channels.
- Why it's hard to copy
- Safe write-back, with rollback, into systems that were never built for it.
05
Prove
Every euro measured against a baseline.
Lift Measurement
Baselines, holdout and control groups, and attribution that prove the lift each agent creates.
- Why it's hard to copy
- This is what makes gainshare billable and defensible.
Under every agent
- Agent Runtime Orchestration, memory, playbooks per vertical and model routing.
- Value Ledger A record of every euro an agent recovered or created, with evidence. It produces the gainshare invoice.
- Trust layer Role permissions, a full audit log, EU data residency and a human-override switch on every agent.
Prove - Every euro, proven.
The Value Ledger records every euro an agent recovered or created, with the evidence behind it. Lift Measurement sets the baseline and the control group. Together they make gainshare billable and defensible, and they are the hardest part to copy.
- Baseline
- Agent runs
- Measured lift
- Value Ledger
- Gainshare invoice
Value Ledger
Illustrative example, not client data.
AP Match Agent
Supplier invoice paid twice, caught before payment
2 SDI invoices · 1 DDT
€1,240
Marketplace Fee Auditor
Fee charged above the agreed rate
Payout report · fee schedule
€380
Reorder Agent
Stockout avoided on a fast mover
Sell-through vs. baseline
€2,100
Control - You stay in control.
Agents recommend. You decide how much they do on their own, and you can switch any of them off.
- One-tap approval On mobile or WhatsApp. Autonomy rises only as accuracy is proven.
- Guardrails Margin floors and spend caps that no agent can cross.
- Full audit log Every action, who approved it and what it changed.
- Override switch A human-override switch on every agent.
- EU data residency Your data is processed and stored in the EU.
- GDPR Role permissions and data handling built to GDPR.
Built for Italy - Italian compliance is part of the platform.
The Italia Compliance Pack handles SDI/FatturaPA, corrispettivi, DDT and GDPR natively, and connectors cover the systems Italian retailers run.
- SDI / FatturaPA
- Corrispettivi
- DDT
- GDPR
Connects to
- POS
- ERP
- E-commerce
- Marketplaces
- Accounting
Your data platform - Runs on your data platform.
FYND deploys on Databricks, Snowflake or Microsoft Fabric. Your data stays in your cloud, and the platform you already pay for does the heavy lifting.
- Databricks
- Snowflake
- Microsoft Fabric
See FYND on your own systems.
A technical walkthrough with the people who build it.